Agreement

    Thank you for using TIANHONG RUIDA TRADE LIMITED (hereinafter referred to as "the Company") website and purchasing services (hereinafter referred to as "the Service"). When using this service, one must agree to these terms (hereinafter referred to as "these terms"). It is deemed that the content of this agreement has been agreed upon after the start of use.

Article 1 (Scope of Application)

    1. This clause stipulates the rights and obligations between our company and customers regarding the use of this service. Customers are requested to use the service in accordance with this clause.

    2. The rules, guidelines, and other provisions regarding this service published on our website constitute a part of these terms and conditions.

Article 2 (Registration of Use)

    1. Those who wish to use this service must register their use in accordance with the procedures specified by our company.

    2. Regarding registration information, please provide accurate and up-to-date information. We are not responsible for any adverse situations arising from providing inaccurate information.

    3. Our company may not accept registration applications in the following situations.

      -When the application contains false information

      -When violating this clause in the past

      -Other situations where our company deems it inappropriate to use registration

Article 3 (Service Content)

    1. This service provides purchasing support, logistics arrangements, and other ancillary services for products listed on Taobao or 1688.

    2. Our company may change, add or suspend service content without prior notice. We are not responsible for any damages caused to our customers as a result.

Article 4 (Fees and Payment Methods)

    1. The customer shall pay the fees specified in this service as compensation. The cost includes the purchase fee, shipping fee, and handling fee.

    2. Pay according to the method specified by our company. If the customer fails to make payment on time, we can terminate the provision of services.

    3. When using third-party systems or settlement agents for payment, the payment method and handling fees shall be in accordance with the company's regulations.

Article 5 (Delivery and Delivery of Goods)

    1. Our company purchases goods on behalf of customers and handles delivery procedures according to the methods specified by our company.

    2. Regarding the delivery of goods, it is carried out by our company or cooperative delivery providers, but our company may not be responsible for any delivery delays, losses, or damages. The delivery risk is borne by the customer.

Article 6 (Prohibited Matters)

    Customers are not allowed to engage in the following behaviors while using this service.

    1. Behavior that violates laws or public order and good customs

    2. Acts that infringe upon the intellectual property or privacy of our company or third parties

    3. Behaviors that hinder the operation of our company's services

    4. The act of providing false or misleading information

    5. The act of impersonating a third party

    6. Other behaviors that the company deems inappropriate

Article 7 (Suspension and Termination of Service Provision)

    1. If any of the following situations occur, we may temporarily or permanently suspend the provision of services without prior notice:.

      -When maintenance, system updates, or emergency situations occur

      -Difficulty in providing services due to disasters or other force majeure events

      -If we think it's inappropriate

    2. Our company is not responsible for any damages caused to customers due to the cessation or termination of services.

Article 8 (Disclaimer)

    1. Limitation of Service Usage Liability

        We are not responsible for any losses (including data loss, business interruption, loss of profits, other monetary losses, etc.) caused by customers using this service, unless we have intentional or gross negligence. In addition, the company will not be responsible for any problems or problems with the customer's equipment, software, Internet connection, etc. regarding the use of this service.

    2. Malfunctions of external services and cooperative enterprises

        In the provision of this service, our company may use third-party delivery providers, settlement agents, and other external service providers. If these external merchants cause damage to customers due to system failures, delivery delays, product damage, loss, or other issues, our company will not be held responsible. When disputes arise with external vendors, please resolve them directly between the vendor and the customer.

    3. Exemption from liability for product quality and condition

        As a purchasing agent service, our company purchases goods on third-party platforms such as Taobao or 1688 based on customer requests. However, we do not guarantee the quality, authenticity, performance, functionality, legality, suitability, or other characteristics of the purchased goods. We are not responsible for any incomplete or defective products purchased. We apologize for any inconvenience caused.

    4. Exemption from liability due to unforeseeable circumstances

        Our company is not responsible for any damages caused to customers due to natural disasters (earthquakes, typhoons, floods, etc.), wars, riots, fires, power outages, communication barriers, changes in laws and regulations, or other force majeure that result in delays or interruptions in the provision of this service. In addition, if the service is interrupted or stopped due to force majeure, we will promptly notify within the possible scope, but our company does not assume this obligation.

    5. Information accuracy exemption

        Our company does not guarantee the accuracy, completeness, or currency of the information provided to customers (product information, prices, inventory status, delivery information, etc.). The company shall not be liable for any damages caused by the judgments or actions made by the customer based on this information. Especially, due to changes in prices and inventory, the product cannot be purchased, or the recorded amount may differ from the actual amount.

    6. Exemption from Liability for Service Changes and Suspension

        Our company may change, add, suspend or terminate the content of this service without prior notice. At this time, even if any damage is caused to customers due to changes or suspensions of services, our company will not be held responsible. In addition, if the customer's account is suspected of illegal use or violation of regulations, the company has the right to take measures such as suspending or deleting the account, and is not responsible for any damage caused to the customer as a result.

    7. Exemption from liability for disputes between customers and third parties

        In the event of disputes or conflicts between customers or between customers and third parties related to the use of this service, our company will not participate in resolving them and will not assume any responsibility. Customers should resolve these issues on their own.

Article 9 (Intellectual Property)

    The copyright, trademarks, and other intellectual property related to our services and website belong to us or third parties with legitimate rights. Without our prior consent, customers are not allowed to use, copy, or modify the services or website content without authorization.

Article 10 (Changes to Terms of Use)

    Our company may change this agreement as needed. The revised terms will take effect when published on our company's website. Customers should use the service on the basis of agreeing to the revised terms.

Article 11 (Applicable Law and Jurisdiction Court)

    This agreement complies with Japanese law. In addition, regarding disputes arising from this agreement and service utilization, the Japanese court that governs the location of our company shall be the exclusive jurisdiction court for the agreement.