FAQ

[About Application]

  How to apply for a purchasing agent request?

    1. If you need a purchasing agent, you can search for products on the homepage and complete the purchase process.
    2. Click here to view the detailed shopping process.

  How long does it take from application to product delivery?

    1. If 1688 (Alibaba), Taobao, Weidian is available, the product will usually arrive at our Chinese warehouse within 2-4 days.
    2. After receiving the product, we will conduct a simple inspection and arrange for delivery to Japan.
    3. Depending on the mode of transportation, it usually takes 3 to 10 days to arrive at your designated address.

  Will there be customs duties?

    1. Customs duties may be incurred when clearing customs in Japan. The cost will be borne by the customer.
    2. For detailed customs duties (which vary depending on the product and weight), please contact the customs contact information below.

Customs telephone

  Is it possible to do large-scale procurement and production?

    1.  We also accept large-scale procurement agents and production. We can also arrange production of apparel products. Please feel free to contact us.
    2. Email address: Customer@Buyanysee.com

  Can I contact the purchasing agent by phone?

    1. We apologize, but in order to prevent misunderstandings, we do not accept purchase requests by phone.
    2. Is it necessary to register a user account?
    3. When using BuyAnySee as a purchasing agent, you do not need to register an account.
    4. Simply copy and paste the product link to place an order.

  Can I sell daigou products in Japan?

    1. Products on 1688 and Taobao are sold in China, so they may not comply with domestic laws and standards in Japan.
    2. Please confirm in advance if you plan to sell in Japan.

【About Shipping】

  What is customs inspection?

    1. Packages shipped overseas must go through customs. Customs inspections of luggage are conducted randomly.
    2. If inspection is required, customs may contact the recipient and ask for documents.
    3. If you do not do this, your package may be returned or discarded, and you will be responsible for the relevant costs.

  Can I track the product?

    Yes, it is possible. You can track from the "My Page" of your account. You can also track the following external link 
    https://www.17track.net/zh-cn

  Can I ship to addresses outside of Japan?

    1. Yes, it is possible. However, shipping costs may vary, so please contact us in advance.
    2. Email address: Customer@Buyanysee.com

【About returns, questions, etc.】

  About order cancellation/refund

    1. If your order is under review: Click "Cancel order" for an immediate refund.
    2. If your order has been confirmed: Please contact customer support. If your cancellation request is approved, you will receive a refund.
    3. If the item has been shipped: Once the item arrives at the warehouse, we will process the return and refund.

  Can I return the product if it is a fake?

    Returns are difficult due to fakes, so please check carefully in advance. We are not responsible even if the return is not possible.

  About returns of packages sent to Japan

    If the item is returned due to an unknown address or refusal to receive, the customer will be responsible for the return shipping and re-shipping costs.

  Others

    If the item does not pass the customs security inspection, we will arrange re-shipping free of charge after the return.